Old device take-back

Waste electrical and electronic equipment (WEEE) - Take-back

Electrical and electronic equipment - Information for private households

The Electrical and Electronic Equipment Act (ElektroG) contains a large number of requirements for the handling of electrical and electronic equipment. The most important ones are summarised here.

1. Separate collection of old appliances

Electrical and electronic equipment that has become waste is referred to as WEEE. Owners of WEEE must dispose of it separately from unsorted municipal waste. In particular, WEEE does not belong in household waste, but in special collection and return systems.

We are legally obliged to take back old electrical appliances free of charge. When you purchase an electrical appliance, you have the option of returning an old appliance of the same type that essentially fulfils the same functions as the new appliance free of charge. One old appliance can be taken along for each new appliance. If this is the case, please inform us either during the purchase by selecting the corresponding shipping method, checkbox or via the information field. If this is not possible, please inform us of the return of the old appliance immediately after the order process by e-mail or telephone.

Please also note the following:

Collection will only be possible, if i.e. built-in appliances are removed and freely accessible as well as disconnected from the power and water supply. If present, remove all water residues from the old appliance. For refrigerators and freezers, defrost the old appliance.

The old appliance must be complete and must not have any broken parts or glass damage. The appliance must be wrapped in foil - solid outer packaging such as cardboard boxes is not permitted. In addition, the appliance must stand on a pallet. Unwrapped goods or goods standing without a pallet will not be taken by the shipping service provider.

The foil must be constructed and sealed in such a way that no contents are lost during transport.

When we deliver the new electrical appliance, we will collect the old appliance free of charge. This free collection is limited to old appliances in the categories of ovens, cooker sets, extractor bonnets, dishwashers and hobs. Furthermore, you have the option of returning all electrical or electronic appliances with an edge length of less than 25 centimetres to your local retailer. Since we are also trying to do our part to reduce CO2 emissions, please hand in your old appliance yourself, if possible, at one of the numerous collection points in your area and help to protect the environment with this low-CO2 disposal. If your old appliance still works or can be repaired, you can reuse it by donating it to a charity or giving it to someone as a gift. By extending the life of your old appliance, you are helping to ensure that resources are used efficiently and that additional waste is avoided.

2. Batteries, accumulators and lamps

Owners of WEEE must, as a rule, separate used batteries and accumulators that are not enclosed in the WEEE and lamps that can be removed from the WEEE without destroying it before handing it in at a collection point. This does not apply if the WEEE is handed over to public waste management authorities and separated from other WEEE there for the purpose of preparation for re-use.

3. Options for the return of WEEE

Owners of WEEE from private households can hand it in at the collection points of the public waste management authorities or at the take-back points set up by manufacturers or distributors as defined by the ElektroG. An online directory of collection and take-back points can be found here: https://www.ear-system.de/ear-verzeichnis/sammel-und-ruecknahmestellen.jsf

4. Data protection notice

WEEE often contains sensitive personal data. This applies in particular to information and telecommunications technology devices such as computers and smartphones. In your own interest, please note that each end user is responsible for deleting the data on the end-of-life devices to be disposed of.

5. Meaning of the symbol "crossed-out dustbin“

The symbol of a crossed-out dustbin, which is regularly depicted on electrical and electronic equipment, indicates that the respective device must be collected separately from unsorted municipal waste at the end of its service life.

6. Further information

We are a member of the take-back system "take-e-back". You can find further information at www.take-e-back.de .

7. Packaging register

Our registration number for the packaging register is: DE2290591951316.